A: Yes, your child needs to stand outside 10 minutes early every school day to be prepared if the bus arrives a few minutes early or late due to traffic or weather conditions. He or she should be waiting on the side of the street that the bus door opens on prior to the arrival of the bus.

A: Yes, but please make sure you do not interfere with the bus operation. Please do not block intersections or lines of sight and stay a safe distance away from the bus path. The buses have what is known as “tail swing” and the tail end of the bus often hangs out farther if the driver has to drive around objects or vehicles.

Again as noted above, if your child is waiting in your vehicle, he or she must be at the bus stop 5 minutes before the bus is due. Having your child approach or cross the street as the bus arrives at the stop puts him or her in potential danger, as the roads may be slick and the line of sight is blocked for other drivers.

A: Contact your school directly and tell the building administrative assistant or call the Business Office at (847) 459-4260, ext. 8001. The District will contact the bus company to learn the reason the bus did not arrive.

A: If your child has not been dropped off, call the school and tell the front office of the situation. If you cannot reach anyone at the school or the District Business Office at (847) 459-4260, ext. 8001, contact Safeway Transportation at (224) 434-2399.

A: Call the Business Office at (847) 459-4260, ext. 8001or email transportation@kcsd96.org, with any questions about the bus service. Please be prepared to provide your name, student's name and school, address, child’s bus number, and bus stop location so that she will be able to answer your questions.

A: Each year the District and our transportation provider review each route for efficiencies. The review includes the locations of students, the route of travel, increase or decrease in ridership, and start times. With this information and the assistance of computerized routing software, the best routes are developed.

A: As we have evaluated routes and applied the standards discussed in the Transportation Guidelines, stops have been consolidated or moved to standard locations to serve the community. By doing so, the stops will stay more consistent, with fewer route modifications required each year.

A: Enrollment is calculated at the beginning of each school year. Bus stops are created to meet the needs of all the students assigned to that particular bus route. This requires that some bus stops be evaluated, moved, or eliminated to accommodate student transportation needs.

A: No. The drivers do not have authority to change or add a stop and assume all liability if they do so. To serve the needs of the community, stops have been placed at common locations such as intersections and entrances to culs-de-sac and moved away from preferential locations, such as specific houses. If you have a request concerning bus stop locations, please contact the Business Office at (847) 459-4260,  ext. 8001 or email transportation@kcsd96.org.

A: Notify your child’s school building administrative assistant about your address change and the need to assign your child to a different bus route.

A: Advise the building administrative assistant at your child's school of your move and your new address. Note that bus service will not be provided for students who move out of district.