Remote Learning FAQs and Resources 

Revised Apr. 3, 2020

As we navigate unprecedented times, we are doing our best to provide you with up-to-date information and continue learning for our students. Our goal is to support you and our students during this interruption in our typical educational process. We hope this FAQ document answers many questions you may have. Please know that we are asking teachers, students, staff, and parents just to do the best that they can during this difficult time. If you need additional questions answered, please contact your child’s teacher or principal. That individual will be able to help provide answers or gain access to the people who can. Be well!

What do we do if we need technology support with our school-issued iPad?
If you experience any technical difficulties with remote learning days, please email our technology support team directly at [email protected] Students in grades 6-8 may also email for support via their school email account. This service will be live on Tues., Mar. 31. The team will do their best to get back to you promptly. Thank you for your patience!

I'm having technical issues while accessing slideshows in the Google Slides app. What can I do to work around these issues?

  • DELETE the Google Slides app from your student's device. (It can be downloaded again at a later time from Self-Service.)
  • Open the Google Drive app on your student's iPad and locate the shared slideshow that you are trying to view.
  • Play the slideshow from within the Google Drive application or OPEN IN SAFARI, if given the option.

What work should my child complete for the remote learning days and where can I access this work?

  • Elementary – Your child's classroom teacher will send a Google Slideshow to your email, as well as to SeeSaw or Schoology, which your child can access from the KCSD96 iPad. You will receive the work by 5 p.m. on the day preceding instruction. The slideshow has all work and the instructions embedded for all content areas.
  • Middle – Your child's teachers will use Schoology to send all work and instructions to your child.

Whom should I contact if my child needs help with schoolwork?
Please reach out directly to your child’s classroom teacher. We are available to help you. On Apr. 13 and Apr. 24–which are designated as teacher planning days–any questions will be answered by the instructional coaching team. Their contact information will be included in the learning information for those days.

How will my child’s attendance be taken and how will this work be graded?
Teachers will be monitoring student participation for the purpose of ensuring that students feel connected and supported. If a teacher notes that a student is not engaged, there will be follow-up communication from school personnel.

The emphasis for schoolwork assigned, reviewed, and completed during the remote learning period is on learning, not on compliance. Ideally, all Illinois students will complete their assignments during remote learning. These are not only new and unprecedented times, however. Many are experiencing difficult and sometimes dire circumstances. This is not a time to fail students or adversely impact the student learning process. District 96 is in a good position to support remote learning, given our standards-based grading and reporting practices.

As a school community, we will make every attempt to engage students who are not engaging to ensure they are learning and feel connected during these unprecedented school closures.

No decisions have been made nor has any guidance yet been issued on end-of-year reporting.

Will teachers be available if we need help?
Yes. Teachers will be available for questions throughout each remote learning day via electronic communication, with the exception of Apr. 13 and Apr. 24, as those have been identified as remote planning days.

Does my child have to log in by a certain time each day?
New content will be shared each day. The work can be completed at a time that is convenient for your family. We recommend establishing a daily schedule and routine that your child can follow to maintain a sense of normalcy. Additionally, while school is closed KCSD96 staff will be sharing suggestions for keeping your child engaged beyond assigned work via the Google Slideshow (elementary) or Schoology's "Lunch Course" for each grade level (middle school). It is entirely your decision whether your student will participate in these additional activities. Again, our goal with the additional work is to provide ideas beyond the typical schoolwork for you to consider while school is closed.

Does my child have to follow a schedule regarding work completion?
New content will be shared with students and parents each day with the intention of being completed that day. With that said, your child is able to work at his or her own pace to complete the work, if necessary. We recognize each child is different and some activities will take more or less time to complete, depending on the student. Therefore, you are welcome to spread activities out over multiple days, if necessary. Communicate with your child's teacher(s) about the workload. We will be able to accommodate individual needs.

Does my child have to turn in the work that is completed?
Yes. Your child will turn in work on an ongoing basis electronically. Your student will submit work via SeeSaw, Schoology, or Google Docs directly to your student's teacher(s). The teacher(s) will provide feedback in the same manner, that is, electronically via these platforms, as well. 

What is the parent participation expectation with regard to the work provided?
While younger students may need more support, the remote learning lessons were designed to be more independent in nature. 

Will there be additional work added if schools are closed longer than currently anticipated?
Now that school in-person learning has been suspended through at least Apr. 30, students will receive learning activities each day. The learning plan for each day will be posted by teachers the evening before. We will continue to provide such for the duration of school closure.

My child has an Individualized Education Plan (IEP).  Will my child be receiving remote learning plans specific to his/her IEP?

  • Students will have access to general education grade-level remote learning for all appropriate activities during the identified remote learning days.
  • IEP teams have developed remote learning plans aligned to specific goals and objectives listed on your child’s IEP. These plans will be received via email or Schoology from an IEP team member for remote learning days.
  • You will have access to general education, special education, and related service providers throughout the identified remote learning days.

My child has an IEP and my child’s annual review or evaluation are due during school closure. Will we still hold the previously planned meeting?
At this time, teams are reaching out to families to offer IEP and evaluation meetings via Zoom or teleconference. If you have any questions regarding your child’s IEP, please reach out to his or her case manager. 

My child has an IEP.  How will I be able to communicate with my child’s special education teacher and related service providers during school closure?
Our staff are available for questions throughout each remote learning day via electronic communication, with the exception of Apr. 13 and Apr. 24, as those have been identified as remote learning planning days.

My child has an IEP.  How will progress toward goals be monitored?
Teachers and related service providers will be tracking progress toward goals during the period of school closure where possible. Upon return to a regular schedule, teachers and related service providers will engage in their typical skill assessment to determine a student's progress toward IEP goals and address any needs on a case-by-case basis at the next IEP meeting. 

What additional resources are available to families during this time?

Free Online Resources from the Illinois State Board of Education (ISBE) and D96 

ISBE and D96 staff have identified some free online resources that can be sources of activities and inspiration: 

I need some guidance on how to use some of the technology.  Can you share the directions?